Effective Date: February 23, 2026
At Bongolux, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or shop from our website.
We may collect personal information when you:
Place an order
Contact us
Subscribe to updates or promotions
Browse our website
This information may include:
Name
Email address
Phone number
Shipping address
Billing details
Payment information (processed securely)
Your information helps us:
Process and deliver your orders smoothly
Provide order confirmations and updates
Improve our website and customer experience
Respond to customer service inquiries
Send promotional offers (only if you choose to receive them)
We do not sell, rent, or trade your personal information to third parties.
All transactions are processed through secure and trusted payment gateways.
Your payment data is encrypted.
Bongolux does not store full card or mobile banking details on our servers.
We take reasonable steps to protect your personal data from unauthorized access.
We use cookies to:
Improve website performance
Remember your preferences
Analyze traffic and user behavior
Show relevant products and offers
You can disable cookies anytime through your browser settings.
We may use trusted third-party services such as:
Delivery and courier partners
Payment processors
Website analytics tools
These providers only receive necessary information to perform their services and are expected to maintain data confidentiality.
You have the right to:
Access your personal information
Request correction of incorrect data
Request deletion of your information
Unsubscribe from promotional emails at any time
To exercise these rights, please contact us directly.
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
Bongolux may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: Bongoluxbd@gmail.com
📞 Phone: 01714191463
📍 Location: Sylhet, Bangladesh
We are committed to keeping your information safe and your shopping experience secure.
