Terms & Conditions

Effective Date: February 23, 2026

Welcome to Bongolux. By using our website or placing an order, you agree to the terms below.

1. Eligibility

You must be at least 18 years old or have guardian permission to purchase from our website.

2. Product Information

We try to ensure all product details, images, and prices are accurate. However, small errors or updates may occur. Bongolux reserves the right to modify information at any time without notice.

3. Orders & Payments
  • All orders are subject to availability and confirmation.

  • We may cancel any order if necessary.

  • Prices are listed in BDT.

  • Payment options may include Cash on Delivery, mobile banking, or secure online payments.

4. Shipping

Delivery times may vary based on location and courier services. While we aim for timely delivery, delays may occur due to circumstances beyond our control.

5. Returns

Returns and refunds are handled according to our Refund & Returns Policy. Please review that page for full details.

6. Website Use

You agree not to misuse our website, copy content without permission, or engage in fraudulent activity.

7. Limitation of Liability

Bongolux is not responsible for indirect damages or losses resulting from the use of our products or services.

8. Changes to Terms

We may update these terms at any time. Continued use of our website means you accept any changes.

Contact Us

📧 Email: Bongoluxbd@gmail.com
📞 Phone: 01714191463
📍 Location: Sylhet, Bangladesh

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